Terms and Conditions
Terms and Conditions of BC Merch
Please read these terms and conditions carefully before using our website or making a purchase. By accessing or using the site, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, then you may not access the website.
This website is operated by BC Merch, hereinafter referred to as "we," "us," or "our."
- - These terms and conditions apply to all users of the site, including browsers, customers, merchants, vendors, and/or contributors.
We strive to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, prices, images, or other content on the site.
All prices are in US Dollars and are subject to change without notice.
- - Payments are processed securely through GoDaddy. By making a purchase, you agree to their terms and conditions.
Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
Shipping times and costs are provided during the checkout process. Please refer to our Shipping Policy for more information.
- Any customs fees or import duties are the responsibility of the customer.
Please refer to our Returns and Exchanges Policy for detailed information on returning or exchanging products.
All content on this site, including but not limited to text, graphics, logos, images, and software, is the property of BC Merch and is protected by applicable copyright and trademark laws.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose information.
In no event shall BC Merch be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or website.
These terms and conditions shall be governed by and construed in accordance with the laws of Idaho. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Idaho.
We reserve the right to update, change, or replace any part of these terms and conditions at our discretion. It is your responsibility to check this page periodically for changes.
By using our website, you agree to be bound by the most current version of these terms and conditions. If you have any questions or concerns, please contact us at bcmerch.idaho@gmail.com.
Return and Refund Policy
Thank you for shopping with us. We want you to be delighted with your purchase, and we understand that sometimes things don't go as planned. Please read our return and refund policy carefully.
1. Returns: - We accept returns within 30 days from the date of purchase. - To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
2. Customized Items: - Please note that customized or personalized items are non-returnable unless there is a defect in the product or an error on our part.
3. How to Initiate a Return: - To initiate a return, please contact our customer service team at bcmerch.idaho@gmail.com with your order number and details about the product you would like to return. - Our team will provide you with instructions on how to return the item.
4. Shipping Costs: - The customer is responsible for all shipping costs associated with returning the item, except in cases where the return is due to a defect or an error on our part.
5. Refunds: - Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. - If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-14 business days.
6. Exchanges - We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer service team.
7. Cancellations: - Custom orders can not be cancelled. Regular orders can be canceled within 24 hours from the time of purchase. Once an order has been processed or shipped, it cannot be canceled.
8. Damaged or Defective Items: - If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and, if necessary, provide a replacement or refund.
9. Contact Information: - For any questions regarding returns, refunds, or exchanges, please contact our customer service team at bcmerch.idaho@gmail.com
We appreciate your understanding and cooperation. Your satisfaction is our priority, and we are here to assist you throughout the return process.
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